Concierge by Nestly

Property management,
without the night shift.

Tenants message. Bills get parsed. Rent reconciles. The portfolio stays in sync — while you sleep, travel, or actually take a weekend off.

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Built in Singapore · SGD-native · Multi-tenant from day one

Under the hood

Six services. One orbit.

Click a node to see how it connects. Concierge sits at the center — every other service feeds it context.

Audit log on every node · Isolated per organization

The headache

Three things eat every week of a property manager.

The midnight ping

Aircon broke. Bathroom leak. Lockbox forgotten. Tenants do not wait for office hours.

Splitting utility bills

SP, PUB, Geneco PDFs arrive every month. Someone reads them, types the numbers into a spreadsheet, and works out each tenant’s share. Again.

Chasing rent

Some tenants pay on time. Some pay part. Some forget. You send the reminders, track who still owes, and remember it next month — all unpaid work.

The headliner

Concierge handles
the conversation.

Tenants chat on WhatsApp. Managers see clean audit trails. Same brain, two views.

What tenants see
9:41
N

Nestly Concierge

online · auto-responds

Today · Aircon repair
Message

Aircon repair

For the tenant, it just feels
like the building responds.

No tickets, no portals to log into. Concierge runs on the channel they already use — and quietly does the right thing.

Just WhatsApp

No new app, no login. Tenants message the same number they already use.

Replies any hour

Aircon at 11pm, a plumbing question on Sunday — answered in seconds, every time.

Utility bills, handled

They send the bill. They get back a clean breakdown with their share already worked out.

You step in when it matters

Anything Concierge can’t resolve is passed to you with the full thread attached.

What you see

Tenant sends bill → ledger updates. No spreadsheet.

Bishan St 12 · Unit 04-12

Tenant: Wei Ling · Lease #L-2412

Auto-handled
Hi! SP bill came today, sending pdf 📎
SP_2026-05.pdf
Got it. Parsing the bill now.
Parsed in 1.2s
PeriodApr 21 → May 20
ElectricityS$ 87.40
WaterS$ 21.90
GasS$ 25.52
TotalS$ 134.82
Split 60/40 across 04-12A and 04-12B. Posted to the May ledger. Tenants will see it on their next statement.
Synced to portal · 14:32
Concierge handled this thread. Open audit log →

0.0s

Average bill parse time

PDF in, ledger entry out

$0

Cents lost in reconciliation

Integer-cent arithmetic, end-to-end

0/7

Concierge coverage

Tenants do not wait for office hours

0%

Multi-tenant isolated

Every query scoped per organization

From real agencies

Property managers, not marketing

The folks who actually answer the WhatsApp at 11pm — here's what they say.

"We used to chase utility bills across three messaging apps. Concierge parses them inside the same Telegram thread. My team got their Sunday afternoons back."

J

Jasmine Tan

Operations Lead, Estate Co

"The shortfall carry-forward is the killer feature for me. Tenant underpays by $40, next month's invoice already includes it. No spreadsheet. No awkward email."

M

Marcus Lim

Property Manager, Compass Realty

"We onboarded 38 units in a week. The portal stayed in sync with the messages tenants were already sending. No re-training anyone — including ourselves."

P

Priya Raman

Director, Bayfront Living

Hand off the busywork.
Keep the portfolio.

14-day free trial. No credit card. Bring your existing units or start fresh — Concierge handles the rest.

Singapore-built · SGD-native · cents-precise